Just outside of Phoenix, AZ during the second week of February 2009, it might have been a little bit colder than anticipated, but the topics were hot with the Healthcare Providers Forum. We met with nurses to learn ways to bridge the gap between those supported and those who support. We discussed best practices and learned new processes and tools to apply back home. We also discussed our benchmarking report which now contains a year's worth of metrics for the group. One of the hottest topics was cost cutting. The group compiled a growing list of ways they are implementing change in their support centers to address the budgetary demands being placed upon them. Between the great discussion and beautiful scenery in Scottsdale, is was a GREAT week to be part of the HDI forums!
Forum members, let's hear from you! Favorite parts of the agenda, ideas for upcoming meetings, shout-outs or photos (Josh) to share with the group? Post a comment!
The week was filled with great ideas and innovations. I learned that there are two of us that should never eat avocado.
We had a great time learning news ways to communicated effectively.
As alwasy Joel was incredible and I intend on using open space this year for a big project I have.
Posted by: Linda HIll | February 18, 2009 at 02:58 PM
Box of Puffs tissues - $2
Antibiotics - $10
Ride to walk in clinic - $30
Tossing your cookies after seeing Josh's powerpoint presentation - Priceless
There are somethings in life that money just can't buy, for everything else, there is the HDI Healthcare Forum.
It was great seeing everyone and we missed all those who could not attend.
Posted by: Earl Begley | February 18, 2009 at 03:25 PM
Sorry I missed the meeting this time, sounds like it was good as usual. I did call into the bridge for the discussion on benchmarking, but had a hard time hearing everyone.
Earl, I liked your posting!
Posted by: Mary Hayes | February 19, 2009 at 10:56 AM