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June 17, 2008

Strategic Advisory Board Applications

Thank you to everyone that submitted an application to participate on the HDI SAB in 2008. We received nearly 200 applications and the qualifications are impressive. It is a privilege to have the “luxury” of such a large and deep pool of talent to choose from.

I just wanted to share with you the process. I look at the current makeup of the Board to make sure we have representation that reflects the HDI Membership overall. For example, I look for a strong mix of small, medium, and large support organizations, representing internal, external, blended, in many different vertical segments, with a sprinkling of vendor, consultant, and media representation.

It’s something of a “recipe”. The idea is to make sure we get input from all of the constituencies of the HDI membership. As the current members roll off, I want to make sure I fill the slots in a way that maintains the balance needed to insure an SAB that covers all of the important trends and issues that impact our support industry.

It is an extremely difficult decision but often made easier by the type of organizations we need to represent the industry. There are so many great individuals that I would love to add to the Board even though their industry sector is already represented, but we need to keep the Board to a workable number of people. The larger it is, the more difficult to manage.

I will be contacting the people that will fill the board this year in the near future, but I wanted to take this moment to thank each and every one of you for making yourself available to our industry and HDI. Thank you so much for your support and I look forward to providing valuable information based on the recommendations of the SAB and you.

To all you do!

Regards,

Rich Hand

Executive Director of Membership

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Comments

Hi Rich,
Received your email on the research results. Please keep me on your blog mailing list. Interested in the results.
Kate Nasser

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