Continuous Improvement

I was fortunate to recently have a white paper selected as the featured HDI member download entitled Pete’s “A List”: A Roadmap for Continuous Improvement.

Download a_roadmap_for_continuous_improvement_petes_a_list.pdf

The focus of the paper was a call to action for a Service and Support Leaders to implement a Continuous Improvement (CI) program. To instill a culture of Service leadership and innovation that drives continuous improvement through a cultural mindset of ownership ¾ calling on all employees along the value chain to own their own results, their teams, and their ongoing role in driving change for the for the right reasons. I created Pete’s “A List” ¾ A roadmap for Continuous Improvement. The following are the ten clear, concise common-sense ideas to help you drive CI deep into your organization:

1. Accept

2. Ask

3. Align

4. Assess

5. Act

6. Achieve

7. Announce

8. Affect

9. Adopt

10. Adapt

I am interested if anyone has brought any of these 10 common-sense CI ideas into their environment and what the result has been? Please share these experiences and lessons with us?

Thank you, Pete